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TroubleshootingAll topics

Troubleshooting

Something looks wrong or will not load.

Guides 1

GuideReport a bug or send feedbackWhere to tell us about a bug or an idea, what to put in your message and how the feedback button and the Submit Ticket link work on a computer and on a phone.

Questions 3

FAQHide the feedback buttonTurn off the round feedback and social buttons in the corner of the screen. It's a setting for this browser only.FAQUsing GhoulApp on a phoneWhere things are when the screen is narrow, the bottom bar outside and inside a chronicle and at the live table. How the sheet, the dice and the creator change on a phone.FAQWhy the app asks me to refreshThe New Update notice at the bottom of the screen means your tab is running an older GhoulApp than the one we've asked everyone to use. What Refresh and the X do and why it can say the refresh was blocked.

Problems 1

TroubleshootingThe app won't load or stays blankGhoulApp shows a black screen, keeps reloading, says "Something went wrong" or "Session error". What each one means and how to get back in.

Need more help?

Ask the team in #ghoulapp-feedback on the Player Companion Discord. Or try #ghoulapp. GhoulApp players are active there and help each other.