My XP request is waiting or was refused

A request waits until a storyteller decides it. Nothing times out and the app doesn't ping your storyteller when you send one. So the most common reason is that they haven't seen it yet. How requests work from the start is in XP requests and approvals.

Your storyteller hasn't looked yet

Tell them at the table or in Messages. They'll find it in the Pending tab of XP Requests in the chronicle's sidebar. Only storytellers have that page. The Overview also shows them a count of requests waiting for a ruling.

How you can tell what happened

Players can't open the XP page, so you don't get a list of your requests. When it's approved the trait or the XP shows on your sheet. An approved gain also sends you a notification. An approved spend doesn't, so check the sheet.

At the live table open your character's quick view and go to This night. Under XP this session each request reads "Approved" in green or "Waiting". A refused request there still reads Waiting.

You won't get a notification when a request is refused and the storyteller's note on it isn't shown to you. If it's been waiting a while ask them directly.

The storyteller can't approve it (V6)

For V6 sheets the app checks the request against the sheet before it's applied. The storyteller then sees one of these and has to refuse it:

• The sheet already has what you asked for. Approving would charge you twice.
• The sheet changed after you sent the request, so the price no longer matches. This happens when you or the storyteller edited the sheet in between.
• The request can't be applied to the sheet at all.

In the last two cases send a new request from the sheet as it is now. V5, V20 and Dark Ages requests don't get this check. They're applied when the storyteller approves them.

You can't cancel it

There's no cancel button for a request you sent. If you changed your mind tell the storyteller so they can refuse it. Sending the same request again doesn't replace the first one. It adds a second one to the queue.

The window won't send

The window tells you what's missing. "Amount must be a positive whole number." means the XP box is empty or below what's allowed. Type a whole number. A decimal like 2.5 goes through as 2. "Please provide a reason for the Storyteller." means the reason box is empty. A spend from the sheet fills the reason in for you.

A request that carries a change to your sheet can go out at 0 XP. The box then says "A 0 XP proposal still requires Storyteller approval." When the amount is set for you it says "Free change, no experience spent." A V20 Combination Discipline keeps the price the sheet set and you can't edit it.

When it went through the window says "Request sent to the Storyteller." and closes itself after a second.

If the chronicle doesn't take requests your storyteller records XP with Grant XP instead.